Return Policy
Customers have 24 hours from receiving their items (confirmed by tracking info) to contact us about any issues regarding their purchases. After 24 hours, we reserve the right to reject any returns or exchanges. Pictures may be required for some returns and/or exchanges.
Your item must qualify as defective or damaged to be eligible for a return or exchange.
We do NOT accept returns or exchanges. If an item you purchased happens to not be within your style or liking, that is why we do offer our customers a sample option.
REFUNDS are NOT issued under any condition once your order has been placed. Don't hesitate to contact us via email if you have further questions regarding a refund. You may modify your order by emailing us within 24 hours of the time of purchase.
The following conditions apply to returns of products:
- Upon delivery, only damaged or defective products may be returned for a refund or exchange. Photos of damaged or defective products are required to accompany refund or exchange claims made in writing to Legendsavenue86@gmail.com.
- Products must be returned to the Company within seven days of delivery using a mailing method that allows shipment tracking. The company will provide a return label via email upon receipt of damage or defect.
- You should inspect products for damage upon delivery. If you notice any damage or believe a product is defective, you should contact us immediately to file a report. Upon receipt, Company will make a determination, in its reasonable discretion, whether a product claimed to be damaged or defective was damaged or defective when originally delivered to you.
- Products must be returned with the original shipping box, packing materials, and a copy of the shipping invoice.
- Refunds will only be issued in the same form used for payment.
- Shipping charges are non-refundable if expedited shipping was selected at the time of purchase. Replacement products will be shipped free of charge, except where expedited shipping is requested.
- Returned products should be shipped to the following address:
- We will not accept merchandise that has been used, altered, or damaged. The company is not responsible in the event that returned packages are lost, stolen, or mishandled.
- We reserve the right to refuse to refund or exchange any product that does not meet the above requirements.
- Shipping charges are non-refundable. However, if approved, replacement products will be shipped free of charge, except where expedited shipping is requested.